Conacts yhautos Vehicles
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yhautos Vehicles
Wendy Li
- Email: sales1@yhautos.com
FAQ
If you are near our overseas warehouse, you may have the following questions:
Can I know the specific location of my car in the overseas warehouse?
Typically, as a customer, you may not be able to directly know the exact location of your car in the overseas warehouse. However, we can provide relevant documents and information regarding the storage of the car to ensure that you can inquire about the status of your car at any time.What is the payment method?
Due to the constant changes in our inventory, to ensure that the model you want is reserved for you, a 30% deposit must be paid via T/T, with the remaining 70% to be paid before shipment.Will the car be protected in the overseas warehouse?
Yes, our overseas warehouse is equipped with security facilities, including video surveillance, security fences, and alarm systems, to ensure that the stored cars are well-protected.Can I retrieve my car at any time? Is there a time limit for picking up the car?
Yes, you can retrieve your car at any time. Please contact us in advance to ensure that we can make the necessary preparations for you. There is usually no fixed time limit for picking up the car, but it may involve some procedures and fees.Will maintenance and servicing be performed on the car during its storage in the overseas warehouse?
Yes, we regularly perform basic maintenance and servicing on cars stored in the overseas warehouse to ensure they are in good condition. This includes checking the battery, tire pressure, and making necessary adjustments and replacements.For our first collaboration, how can we ensure your quality?
[1]. Each car undergoes inspection before export, and a car inspection report is provided to the customer.[2]. After receiving the deposit, we can provide relevant videos to the customer.
When can the VIN number be sent?
The VIN number will be sent to the customer within three working days after receiving the deposit.How should new car customers maintain their vehicles? Is there any guidance?
Different car brands and models may have different maintenance requirements, and we recommend referring to the manufacturer's manual. In addition, seek out local experienced car repair shops or authorized dealerships for regular maintenance to ensure your car operates smoothly and extends its lifespan.If you are not near our overseas warehouse, you might have the following questions:
What are the available transaction modes?
Both FOB and CIF can be implemented, and CIP can be conducted after 2 to 3 transactions.Is customization service available?
Yes, we support customization of colors or the addition of patterns.What is the payment method?
What is the payment method?
Payment is through T/T. Within three working days after signing the contract, a 30% deposit is required, and the remaining 70% is to be paid before the goods arrive at the loading port in China.How to maintain and care for foreign cars?
Different car brands and models may have different maintenance requirements. We recommend referring to the manufacturer's manual. Additionally, seek out locally experienced car repair shops or authorized dealerships for regular maintenance and care to ensure your car operates smoothly and extends its lifespan.When can the VIN number be provided?
The VIN number can be provided to the customer when export procedures are carried out after receiving the deposit.How can the quality be ensured for the first cooperation?
[1]. Each car undergoes inspection before export, and a car inspection report is provided to the customer.[2]. After receiving the deposit, we can provide relevant videos to the customer.